Frequently Asked Questions
❓ Are your filters made in the Canada?
Yes! We proudly offer high-quality, Canadian-made HVAC filters that meet or exceed all industry standards for performance and safety.
❓ Why should I care this much about air filters?
Because you like breathing (and saving money). A clean filter means cleaner air, a happier HVAC, lower bills, and fewer repair calls. Basically, the cheapest home upgrade you can make.
❓ How often should I change my HVAC filter?
It depends on your bundle and how chaotic your life is. Most homes swap every 3 months, but if you’ve got kids, pets, or a mysteriously dusty vibe, sooner is better.
❓ How do I know my HVAC filter size?
No stress. We’ve got real humans who can help. You can also check your current filter, the size is usually printed on the frame. Still unsure? Shoot us a message, and we’ll walk you through it.
❓ What MERV rating do I need for my home?
For most homes, MERV 8 to 13 is ideal.
MERV 8: Great for dust, pollen, and basic air quality needs
MERV 11: Better for homes with pets or mild allergies
MERV 13: Best for enhanced filtration, including smoke, bacteria, and viruses
Not sure which is right for you? Our support team can help you choose the best option.
❓Do we ship automatically or is this a subscription?
No sneaky subscriptions here! You buy your pack once, get your filters delivered, and we’ll handle the reminders. When it’s time for a new batch, you’re in control, no surprise charges, no “wait… what is this on my credit card?” moments.
❓ How do the reminder emails work?
They’re perfectly timed based on your pack. We’ll drop into your inbox with a friendly nudge when it’s time to swap your filter. No spam, no guilt trips, just good air vibes.
❓ Still have questions?
Shoot us a message! real humans, zero robots, and plenty of good air energy waiting to help.